This Privacy Policy (this ‘Policy’) relates to the privacy practices of Intellifi, regarding the system (‘System’) we provide to companies (‘Hotspot Operators’). This Policy describes how INTELLIFI handles the information of individuals who visit the venues where our Hotspot Operators are using our System (‘you’ and ‘your’). To understand how our Hotspot Operators handle your data, you should review their privacy policies to determine their practices.
WHAT WE DO
INTELLIFI provides businesses with a hotspot management system that enhances Guest Wi-Fi access at venues. When our Hotspot Operators request us to provide the service for them, we collect information on their behalf.
WHAT WE COLLECT
– Submitted Information
The information you provide when you register an account or login, such as details provided on a form or social media account. Information is taken from your social media access page and is subject to your privacy settings. We do not store or process payment information, such as credit card numbers on our servers. Any payment transactions is processed and stored by External Data Processors, described below.
– Additional Information
When you use the guest Wi-Fi services provided by our Hotspot Operators at venues, some information is collected automatically. This information includes, for example, the unique device identifiers known as MAC Address, device type and model, operating system, browser type and language, your browser’s Internet Protocol address, start and stop timestamps of your connections, amount of traffic, hotspot from which you are connected, and the logout reason type.
Since INTELLIFI collects this data on its Hotspot Operator’s behalf, the purpose(s) for collection vary between Hotspot Operators. Therefore, you should consult the Hotspot Operator’s privacy policies directly to understand what your data is being used for.
– Cookies and Web Beacons
We do use cookies to store information, such as your personal preferences when you visit our site. This could include only showing you a popup once in your visit, or the ability to login to some of our features, such as forums.
We also use third party advertisements on droppedinto.com to support our site. Some of these advertisers may use technology such as cookies and web beacons when they advertise on our site, which will also send these advertisers (such as Google through the Google AdSense program) information including your IP address, your ISP , the browser you used to visit our site, and in some cases, whether you have Flash installed. This is generally used for geotargeting purposes (showing New York real estate ads to someone in New York, for example) or showing certain ads based on specific sites visited (such as showing cooking ads to someone who frequents cooking sites).
You can choose to disable or selectively turn off our cookies or third-party cookies in your browser settings, or by managing preferences in programs such as Norton Internet Security. However, this can affect how you are able to interact with our site as well as other websites. This could include the inability to login to services or programs, such as logging into forums or accounts.
EXTERNAL DATA PROCESSORS
We may transfer your personal information to 3rd party companies (Data Processors) in case you are using online payments. Payment information, such as credit card numbers are submitted on a 3rd party external server only so we don’t and cannot store these data on our servers. Based the availability and chosen processor.
HOW YOUR DATA IS USED AND WHO WE SHARE YOUR INFORMATION WITH
Generally, we use your information to provide services to you and our Hotspot Operators to maintain and operate our business. Our Hotspot Operators as third party data controllers, have access to most of the information we collect on their behalf. Their use of information is governed by their privacy policies and practices, and our Hotspot Operators may direct us to share information we collect on their behalf with third parties. Your data may be used to by the Hotspot Operators to understand how you use a particular venue, to communicate with you or to offer you relevant goods and services. To understand what our Hotspot Operators do with the information they receive from us or collect directly, please consult their privacy policies directly.
HOTSPOT OPERATOR
INTELLIFI
194 Bancor Avenue Park Lane West Building, Waterkloof Glen, Pretoria, 0181
info@intellifi.co.za
WHERE WE STORE YOUR DATA
Data is stored on our own secure servers in Hungary in accordance with local regulations. We may add additional storage sites in the EU or RSA without notice.
HOW LONG WE STORE YOUR DATA
We retain your data for 24 months after you do not login in to any venue, managed by us or until it is no longer needed for the compatible purposes for which it was collected. Compatible purposes include those that reasonably serve Hotspot Operator relations, compliance and legal considerations, auditing, security and fraud prevention, preserving or defending INTELLIFI’s legal rights, or other purposes consistent with the expectations of a reasonable person given the context of the collection. When data reaches the end of the retention period, it is deleted automatically on a monthly basis.
SECURITY MEASURES WE USE
We take reasonable and appropriate precautions to protect the safety and security of the information we collect and store.
ACCESSING YOUR OWN DATA
You can access and amend the data we hold on you at any time by visiting your User Portal or you may submit a request to privacy@intellifi.co.za. If you provide us with sufficient information to identify you and verify your identity, we will use reasonable efforts to comply with your request.